Refund policy

We hope you love your akute pieces, but if something doesn’t work out, we’re happy to help you find the right fit.

Returns

• You can request an exchange or store credit within 4 days of delivery.
• Items must be unworn, unwashed, and in their original packaging with tags attached.
• To start a return, email support@akute.in with your order number and reason for exchange for store credit.

Exchanges

• Exchanges are accepted for the same product in a different size or another item of your choice (subject to availability).
• If the requested size or style is unavailable, we’ll issue a store credit for the product value.
• Store credits can be used on any future purchase and have no expiry date.

Non-returnable Items

• Bodysuits and innerwear accessories for hygiene purpose and items marked as final sale are not eligible for exchange or credit.

Important Notes

• We do not offer refunds for any orders.
• Items that show signs of wear, alteration, or damage will not be accepted.
• Reverse pickup is available in select pin codes; in other areas, customers may need to self-ship their return.

We want every akute piece to make you feel comfortable and confident, so we’ll always do our best to make your exchange experience smooth and simple.